Independent 4 Life: Slashed payments fees by 50%
CASE STUDY · Independent 4 Life
PAY BY BANK
Magento
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Independent 4 Life is dedicated to enhancing lives by enabling individuals to live safely and independently, fostering an improved quality of life. As specialists in delivering tailored and cost-effective solutions for adaptive living environments, we embrace 4G multigenerational living — ensuring that everyone, regardless of age or ability, can live in a home that fulfils their aesthetic and functional needs.
Before Rvvup
Finding the right payment processing solution is crucial for seamless transactions and client satisfaction. Before integrating Rvvup into our payment processing system we faced several difficulties. Our main frustration centred around the scarcity of payment processing solutions compatible with the needs of our customer base.
Challenges
We struggled to find payment options that were compatible with our business, prompting us to explore alternatives that aligned better with our business needs.
20%
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Working with Rvvup has been excellent. There has been a high level of service from all members of staff, but especially from those in the support team. They consistently deliver an outstanding level of service. Their commitment to going the extra mile, even in situations when the issues were a result of our actions or oversights, has solidified our trust in the partnership.
Nick Collyer
Independent 4 Life
Now with Rvvup
Since joining Rvvup, Independent 4 Life have had a number of benefits including:
  • 50% reduction in fees since implementing Pay by Bank in March 2023
  • Exceeded expectations with diverse payment options & excellent customer service
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