is a family run wood manufacturing business that has been operating since 2007. The business creates and provisions the highest quality timber products including Oak beams & shelves, Wine & Whisky barrels, Larch/Cedar Fencing and more.
Prior to working with Rvvup's Payment 3.0 platform, Celtic Timber were mainly taking payments by card with relatively high transaction fees. Adding multiple payment methods to the checkout was a challenge and having multiple integrations and dashboards increased complication, time and resource spent on reconciling payments.
In addition, they had no simple option to accept lower fee Pay by Bank payments via their WooCommerce store or through payment links.
Fees were a notable cost that Celtic Timber wanted to reduce and at the same time they wanted to increase the payment choice at checkout without impacting checkout performance or increasing management and operational complication.
Reducing transaction fee costs. Managing multiple payment methods across multiple accounts and dashboards. Offering more choice to customers without reduced checkout performance, multiple integration and a poor checkout experience. Taking bespoke value orders via payment links on the phone, via digital channels or in-person wasn't ideal.